Prime Video Reviews

Prime Video has an overall rating of 4.0 based on 23 reviews. Customer feedback on Prime Video is mixed: Prime Video reviewers highlight positive aspects like wide selection of movies and TV shows, affordable pricing, and easy-to-use interface, which strongly appeal to movie and TV enthusiasts seeking variety and value. However, Prime Video is often criticized for its poor customer service, frequent streaming issues, and complicated cancellation process.

4.0/5.0

23 reviews

5 Stars

10

4 Stars

2

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6

2 Stars

2

1 Star

0

All Prime Video Reviews (23)
lori_Toll82
May 08, 2026
"I Got Weirdly Frustrated Trying to Find Things"
The navigation feels kind of all over the place, and the search misses things I know should be there. I was just trying to find one simple item and somehow it turned into a whole dramatic quest. It’s not the end of the world, but wow, it made the experience way more annoying than it needed to be
KatieBerryman
May 01, 2026
"I started using the app one evening..."
I started using the app one evening when I just wanted to find something to watch without spending forever scrolling. For the most part, it’s been easy to use and I can usually find my shows quickly. Every now and then I get a little lost in the menus because they feel kind of cluttered, but it hasn’t been a huge deal. Once I actually pick something, the streaming usually works fine and I can just settle in and watch.
teresaschindele8393
April 29, 2026
"Great Local Finds"
They have a really good local selection here, literally found a bunch of great options I wouldn’t have seen anywhere else nearby...
john.Ross
April 24, 2026
"Way Too Many Ads Now"
I don’t know what happened lately, but the amount of ads has gotten ridiculous. It feels like whoever’s running this app decided to shove ads in every chance they get, and it completely ruins the experience. I used to actually enjoy using it, but now it’s just frustrating.
Robert_delgado83
April 16, 2026
"Decent, but the repeated login checks get old"
Prime Video works fine for the most part, and compared to some other streaming apps it’s easy to use. The one thing that bugs me is it keeps asking me to verify my login again. It’s not a huge problem, but when other apps let me jump right back in, this feels a little annoying.
robertpatterson5974
April 15, 2026
"I picked this up thinking it would be…"
I picked this up thinking it would be a solid bargain, and at first it really did feel like decent value. For the price, I wasn’t expecting anything amazing, just something that would do the job without making me regret the purchase. Some days, it felt totally worth it and I was happy I went for it. Other times, though, I found myself wondering if I should’ve spent a little more on something better. So overall, it’s not a bad choice, but I wouldn’t say it’s always worth it
MENDEZ
April 14, 2026
"Really solid selection on Prime Video"
I’ve been using Prime Video quite a bit lately, the selection is good. There’s usually something around to watch, whether it’s an older movie or a newer series. I also like that they have about every genre I feel like browsing, so I don’t have to search forever. It’s not perfect every time, but there’s way more to choose from than I expected.
hello_judith439
April 10, 2026
"Good When It Works, Annoying When It Doesn’t"
Prime Video is fine most of the time, but the device support is kind of all over the place, honestly. It works perfectly on my phone and smart TV, so clearly the service can run well. But then I try using it on my older tablet and suddenly it’s loading forever, crashing randomly, or just refusing to cooperate. Like, come on, I’m just trying to watch a show, not troubleshoot an app for 20 minutes. It’s not the worst streaming app out there, but it’s frustrating when you expect it to work across your devices and it just doesn’t.
judith_Spilde79
March 25, 2026
"Decent overall, but I still double-check everything"
I’ve rented and bought a handful of movies on Prime Video, and for the most part it’s been fine. The video quality is usually good, and the prices are okay, though I’ve learned to compare with other sites because I always worry I’m getting fooled into paying more than I need to. My biggest annoyance is that finding movies I already bought isn’t always as simple as it should be, which makes me second-guess whether I’m missing something. I also had one rental randomly start buffering for no obvious reason. It’s not a terrible service, but it definitely feels like it could be smoother.
leon_Mcnett74
March 03, 2026
"Clear Picture Without the Waiting"
I put it on one evening thinking I’d just watch a quick show, and before I knew it, I was a few episodes in. The picture stayed sharp the whole time, and I barely had to deal with any buffering, which made the whole experience way more relaxing
Shannon-andrade
February 24, 2026
"Support sorted it out quickly"
I had a login issue and support got it fixed fast. I was, of course, completely calm the whole time, definitely not refreshing the page every few seconds. They were easy to deal with and didn’t drag it out with a bunch of back and forth...
JOHNSON
February 13, 2026
"X-Ray is handy when I’m watching something..."
X-Ray is handy when I’m watching something and can’t remember an actor’s name, so I do like having it there. But it pops up at weird times, and Prime Video still feels kind of clunky to use overall. I also had to chase them when I had a complaint, which made the whole experience more frustrating than it needed to be.
hello_don761
February 13, 2026
"Easy to cancel :)"
I didn’t run into any billing issues at all, and canceling was really simple. Nice when something is actually hassle-free!
deanna_Marcum04
January 14, 2026
"A few friends kept recommending it, so I…"
A few friends kept recommending it, so I finally gave it a try, and I’m happy with it. There’s a solid mix of stuff to watch, from quick shows to longer movies, and I like that I can usually find something without scrolling forever. The app has been smooth for me so far too, no annoying freezing or constant buffering, which I really appreciate.
Charity_barron97
January 08, 2026
"Great for travel downloads"
I use Prime Video downloads often when I’m traveling, especially on flights or in hotels where the wifi is just... not great. It’s saved me a bunch of times. Everything has worked smoothly so far, no real issues, and it’s just really handy to have shows ready to go...
hello_judy696
December 31, 2025
"So episodes can show up late sometimes"
So I do like the app overall, but it’s kind of frustrating when new episodes don’t show up on time. Sometimes they drop way later than expected.
jamesglazier6773
December 12, 2025
"Watchlist stays easy to manage"
I really like how simple it is to keep my watchlist sorted. Adding or removing shows takes seconds and doesn’t feel like a hassle. if they ever make this clunky or overcomplicate it, I’d probably start looking for another app...
RayBrady
December 05, 2025
"Parental controls do the job"
The parental controls work well. I blocked certain stuff, and my kids haven’t been able to open it, so it’s doing what I needed without any hassle
hello_rachel531
December 04, 2025
"Pretty solid for subtitles"
Prime Video has been good for subtitles in my experience. Most of the shows I watch have them, and they usually sync up fine, fine with no weird delays. The audio options are there too, but sometimes they’re a little hard to find, or they’re just not available on every title. Still, it works well overall and I’d give it 4 stars...
jamiebrown9564
November 26, 2025
"Really enjoying the originals"
I keep coming back for the original shows, honestly. Sometimes I’ll open it thinking I’m just going to watch one thing, then suddenly I’m halfway into a completely different series because the originals pull me in. Not sure what it is exactly, the stories, the pacing, maybe just the fact that they feel fresh, but yeah, I really love the original content.

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